Our mission

Insurance directories are broken.
We're fixing them.

Nearly half of all entries in insurance provider directories are inaccurate — wrong addresses, wrong plans, doctors who left practices years ago. MDAccept replaces stale database entries with real reports from real patients.

The problem with provider directories

Insurance companies are required by law to maintain provider directories — lists of doctors who accept each plan. But these lists are notoriously inaccurate. Studies show up to 50% of directory entries have at least one error. Doctors move, retire, change their accepted plans, or stop taking new patients, and directories can take months or years to catch up.

The result: patients book appointments thinking they're covered, then get a surprise bill. They call dozens of offices only to find out the directory was wrong. They avoid specialists because they can't figure out who's in-network. It's a broken system, and nobody was fixing it.

Our approach

MDAccept doesn't rely on insurance company data. Instead, every doctor's trust score is built entirely from patient-submitted reports. When you visit a doctor and your insurance goes through, you spend 30 seconds confirming it on MDAccept. That report updates the trust score immediately for everyone else searching.

Reports are weighted by recency — a verification from last week counts more than one from two years ago. This means trust scores reflect what's actually happening at a practice today, not what a directory was updated to say at some point in the past.

~50%
of insurance directory entries contain at least one error
American Medical Association, 2023
30 sec
is all it takes to verify your visit and help other patients
$0
MDAccept is free for patients, forever

What we believe

Patients deserve accurate information
No one should get a surprise bill because a directory was wrong. Every patient deserves to know who actually accepts their plan before they walk in the door.
Real data beats bureaucratic data
A patient who just paid their copay knows more about what a doctor accepts than any insurance database. We trust patients.
Privacy by default
MDAccept never requires an account to search or to submit a verification. Reports are anonymous. We collect the minimum data needed to run the service.
Free for patients, always
Patients shouldn't pay to access accurate healthcare information. MDAccept is free to use. Period.

Get in touch

Questions, feedback, or want to report a bug? We read every email.

Provider disputessupport@mdaccept.com