The problem with provider directories
Insurance companies are required by law to maintain provider directories — lists of doctors who accept each plan. But these lists are notoriously inaccurate. Studies show up to 50% of directory entries have at least one error. Doctors move, retire, change their accepted plans, or stop taking new patients, and directories can take months or years to catch up.
The result: patients book appointments thinking they're covered, then get a surprise bill. They call dozens of offices only to find out the directory was wrong. They avoid specialists because they can't figure out who's in-network. It's a broken system, and nobody was fixing it.
Our approach
MDAccept doesn't rely on insurance company data. Instead, every doctor's trust score is built entirely from patient-submitted reports. When you visit a doctor and your insurance goes through, you spend 30 seconds confirming it on MDAccept. That report updates the trust score immediately for everyone else searching.
Reports are weighted by recency — a verification from last week counts more than one from two years ago. This means trust scores reflect what's actually happening at a practice today, not what a directory was updated to say at some point in the past.
What we believe
Get in touch
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